HOW TO ACTIVATE SMART MONEY DORMANT ACCOUNT

DORMANT ACCOUNT is an inactive account with no transaction for specific time. In smart money account, there dormancy period is 120 days of no inbound or outbound transaction account history. I have may smart money account since 2012  seldom use it. So when i try verifying my Paypal using smart money that my transaction cannot be process. I call the smart money representative they instructed me to the steps below. 

STEPS  

1. Make a letter request to activate your dormant account. The letter must contain the following 
1. Name
2. Smartmoney Account Number
3. Smart Money and Validity period
1. To give you a concise format refer to the sample below: 
2. Submit it with the nearest Smart Money wireless center.

TIPS & WARNING

• Upon submitting the letter, make sure to have a receiving copy with you
• Don't step out of the smart money without asking for "Service Request No". This is the proof that the customer representative was already submitted your document to the main branch. 
• The most embarrassing thing that happen to me was when, i submitted my document Last December 04, 2013, after 2 weeks my account is still dormant.  I go back to the wireless center to ask what happen but they were just telling me "dapat 1 day yung process nito"..The processing time should be 1 day only.  
• You should have atleast P 200.00 pesos balance on you account.
• Present at least 2 valid ID's and bring with you, your SmartmoneyCard

QUESTION AND ANSWER                               

How much would be the charger for the lifting of SmartMoney dormant account.?

 The smart money representative would say that it will charge you P 50.00 but in my experience no charge was deducted on my account. 

Can i send the Letter through email?

No, they won't allow that transaction

Can, i send the letter through Fax?

Yes, they allow it.

 But i I suggest you try  to transact directly with the smart money center. 

The Branch Manager,

SMART

Request for activation of dormant/inoperative account

Dear Sir/Madam,

                I, (Your name)  am  maintaining  a Smart Money  with Account NO ( Smart money Account number)  with card validity from (Date of validity).

                  The said account has not been operated or used for a long time now. I understand that the Smart Money has classified the said account as “dormant/inoperative”.

                   I agree to operate the said account regularly and request for my account activation.

Thank you,

Sincerely,

Your Signature

Your name 

HOPE IT HELPS!    :-)